Privacy Policy

1. Introduction & Overview

Welcome to Mr. Breado(“we,” “our,” or “us”). We operate food delivery services, cloud kitchen culinary hubs, and bakery storefronts. We deeply respect your personal privacy and are committed to safeguarding your information through strict data protection practices compliant with applicable digital safety standards.

2. Information We Collect

When you browse our platform, register an account, or order food, we may collect the following details:

• Personal Identifiers: Name, phone number, email address, and profile settings.
• Delivery Information: Physical delivery address, GPS coordinates, landmarks, delivery instructions, and recipient details.
• Order History: Ordered items, special bakery preparation notes (e.g. cake messages, allergies), timestamps, and transaction receipts.
• Payment Information: Payment method preference (COD, UPI, Card). Sensitive card numbers and CVV codes are processed directly through certified payment gateways and are never stored on our servers.
• Device & Usage Data: IP address, device model, operating system, browser type, and app navigation patterns.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

4. Cookies & Tracking Technologies

We use cookies and local browser storage to keep you securely signed in, remember items in your cart, store your selected delivery location, and understand platform traffic. You can manage or disable cookies via your browser settings, though some ordering features may require cookies to function properly.

5. Data Sharing & Third Parties

We never sell or rent your personal information to third parties for marketing. We only share necessary data with:

• Delivery Partners: Address, contact number, and delivery notes so our delivery fleet can navigate to your location.
• Restaurant Outlets: Food items and preparation notes to prepare your order accurately.
• Legal Authorities: When required by law, subpoena, or to protect against safety violations.

6. Data Security & Storage

We employ 256-bit SSL encryption for data in transit, secure token-based authentication (JWT), and firewalled database architectures. Access to customer data is strictly restricted to authorized personnel who have signed confidentiality agreements.

7. Your Rights & Choices

You have the right to review, update, or request the deletion of your personal account information at any time from your Profile page or by contacting our team.